I've been writing about UX, learning design, and the delightful and interesting work of building teams since 2016. I also speak at conferences and publish — everything is below.
Forging UX
Essays on UX leadership, learning experience design, and building things that matter. Written for practitioners and the people who manage them — on topics like hiring for craft, designing learning systems, the middle management layer in UX orgs, and what it actually means to lead a design team.
Presentations & Publications
Presenter · 2024 Accelerating Global Growth: Fast, flexible, and profitable membership models Thought Industries Cognition Conference — webinar
Co-Presenter · 2024 Building a Skilled and Joyful Team: Career ladders, culture, and communication UXPA International, Ft. Lauderdale
Panelist · 2024 The Magnificent Middle: The role and value of middle management in UX UXPA International, Ft. Lauderdale
Co-Presenter · 2023 More Than Empathy: Building connections through emotional responses UXPA International, Austin — half-day workshop → Download workshop booklet
Presenter · 2020 Microcredentials NH Women in Higher Education Leadership — digital webinar
Co-Presenter · 2019 User Personas & Microcredentials Online Learning Consortium, Orlando
Co-Author · 2022 Laying a Foundation for a Microcredential Strategy: Lessons Learned Chapter in Credential Innovations for Inclusive Pathways to Professions, IGI Global → Read an excerpt
Co-Author · 2019 Microcredentials: Meeting Learners Where They Are White paper, SNHU Socialized with audiences ranging from senior leadership to external partners to faculty and staff.
Panel Organizer & Participant · 2018 Working Across Differences: The AICAD Assessment Initiative Association of Independent Colleges of Art & Design Annual Symposium, Chicago
Presenter · 2018 Shared Learning Outcomes in Art & Design AICAD Chief Academic Officers Meeting, Chicago Conclusion of the 3-year effort to articulate shared learning outcomes across 42 AICAD member colleges.
Presenter · 2017 Shared Learning Outcomes in Art & Design AICAD Chief Academic Officers Meeting, Los Angeles
Presenter · 2016 A Focus on Competencies AICAD Annual Symposium, Sarasota
Presenter · 2016 A Place for Process National Art Education Association Annual Conference, New Orleans
Author · 2017 2017–2020 Strategic Plan New Hampshire Institute of Art
Author · 2016 NEASC Self-Study New Hampshire Institute of Art — institutional 10 year re-accreditation
Author · 2015–2017 Sharper Vision Factbooks New Hampshire Institute of Art — annual college data publications