I'm a strategic design leader with a track record of building high-impact teams, shaping user-centered digital experiences, and driving organizational transformation. Over the years, I’ve led cross-functional teams of 20+ across design, research, content, and learning, launched new innovative platforms in partnership with global tech leaders, and spearheaded greenfield initiatives that reimagine how people learn, grow, and connect.
My work spans product innovation, UX org design, service and system design, and executive coaching—often partnering with leadership to elevate UX maturity, align cross-functional teams, and bring clarity to complex problems. I’ve helped companies launch new microcredential strategies, evolve legacy brands for global audiences, and establish inclusive, accessible, and data-informed design practices.
Whether building a design org from scratch, collaborating with stakeholders on strategic planning, or mentoring emerging leaders, I bring curiosity, empathy, and a strong belief in design as a catalyst for change.
UX & Product Design Experience
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Institute of Management Accountants, 2024-Present
Led the end-to-end strategy, design, and launch of multiple user-centered digital products and platforms—modernizing brand and content for a global audience, enhancing accessibility and learning experiences, and positioning IMA as an industry thought leader through new platforms and products.
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Fedpoint, 2023-2024
Brought in to elevate UX maturity by establishing tools, processes, and training across design and data teams, launching a global design system, and driving cross-functional improvements to unify the brand and enhance user and service experiences.
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Southern New Hampshire University, 2020-2023
Also, Director of Design Strategy, Product
Built and led a 24+ person cross-functional design team from the ground up, managed a $4M budget, and spearheaded SNHU’s first greenfield software launch—delivering a next-gen, user-centered learning platform in partnership with Google, while driving innovation, cross-team alignment, and continuous improvement through research, storytelling, and agile design.
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Southern New Hampshire University, 2019-2020
Co-led the development of SNHU’s microcredentialing strategy by conducting industry research, leading user interviews, guiding design thinking workshops, and shaping go-to-market plans based on learner needs, skills gaps, and competitive insights—collaborating closely with university leadership and national partners.
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New Hampshire Institute of Art, 2017-2019
Served on the President’s Cabinet to drive student success and curriculum innovation, overseeing key student services, launching new online degrees and certificates, co-developing a 3-year strategic plan, and leading research, program design, and operational improvements in partnership with faculty, staff, and industry.
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New Hampshire Institute of Art, 2015-2017
Led college-wide program evaluation and accreditation efforts, promoting a culture of evidence-based assessment to inform strategic planning, budgeting, and continuous improvement, while serving as the primary liaison for institutional accreditation and compliance.
Teaching & Education Experience
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UX Professional Association, New Hampshire Chapter (volunteer), 2023-2025
As Program Director for NHUXPA, gathered member input to shape relevant learning experiences, curate and host expert-led events on topics like AI, accessibility, research, and design systems, and created space for candid community conversations on career growth, layoffs, and navigating industry shifts.
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New Hampshire Institute of Art, 2009-2015
Taught 2D Design, 3D Design, Color Theory, Digital Literacy & UX, Drawing, Professional Practices, Graduate Seminars
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New Hampshire Institute of Art, 2012-2014
Designed, developed, launched and taught in the MA in Art Education graduate program for practicing educators.
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Southwest School of Art, 2018
Columbus College of Art & Design, 2017
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Methuen High School, 2007-2010
Taught 9-12th graders in darkroom photography, digital photography, drawing, composition, and ceramics.